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Contact Samart Watches

Contact Us

Have a question about a smartwatch? Want to check availability or pricing? We're here to help. Reach out to us through any of the channels below.

Visit Our Store or Call Us

We believe in personal connections. Whether you visit our store, call us, or send a message — our team is ready to assist you with expert advice on smartwatches.

Store Address

Shop No. 5, R City Mall Plaza,
Ghatkopar West, Mumbai,
Maharashtra 400086

Phone Number

+91 71280 41198

Mon–Sun: 10:00 AM – 10:00 PM

Email Address

info@samartwatches.shop

We respond within 24 hours

WhatsApp

Chat on WhatsApp

Quick responses, share screenshots & queries

Send Us an Enquiry

Fill out the form below and our team will get back to you at the earliest with all the details you need.

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Thank you for reaching out to Samart Watches. Our team will review your enquiry and get back to you within 24 hours via your preferred contact method.

You can also call us directly at +91 71280 41198

Find Us at R City Mall

Conveniently located in Ghatkopar West, Mumbai — easily accessible by road, metro, and public transport.

R City Mall, Ghatkopar West

Shop No. 5, R City Mall Plaza, Mumbai 400086

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Frequently Asked Questions

Do you offer warranty on all smartwatches?

Yes, every smartwatch at Samart Watches comes with a manufacturer warranty. The warranty period varies by brand — typically 1 year for most brands and 2 years for premium brands like Apple and Samsung.

Can I try the smartwatch before buying?

Absolutely! We encourage every customer to try on the smartwatch, check the display, and test features before making a purchase. That's the advantage of shopping at a physical store.

Do you offer exchange or return?

We follow the manufacturer's return and exchange policy. Most brands offer a 7-15 day return window for manufacturing defects. Please check with our staff at the time of purchase for specific brand policies.

Do you provide strap replacement services?

Yes, we offer strap replacement services for most smartwatch brands. We stock a variety of original and compatible straps in different materials including silicone, leather, nylon, and metal.

Can I get my smartwatch screen protector installed?

Yes, we offer screen protector installation services at our store. We use high-quality tempered glass protectors that are compatible with your specific smartwatch model for maximum protection.

Do you offer EMI or financing options?

Yes, we offer EMI options on select credit cards and through partner financing companies for purchases above ₹3,000. Contact our store for more details on available EMI plans and terms.